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This template is intended for residents or patients of Virginia. The complaint you submit is your own. It is not legal advice.

Heatherlee Banville

VIRGINIA BOARD OF MEDICINE: DEPARTMENT OF HEALTH PROFESSIONALS

Hedged asks the board to investigate. Assertive states the concern as a would-be violation. The same facts and exhibits are used either way.

Download document (hedged)

Complaint template prepared from a public-record review by drtrustmebro.com. The complaint you submit is your own; review and edit every statement before signing. This template is intended for residents or patients of Virginia. It is not legal advice.

VIRGINIA DEPARTMENT OF HEALTH PROFESSIONS
ENFORCEMENT DIVISION
9960 Mayland Drive, Suite 300, Henrico, Virginia 23233
FORMAL COMPLAINT REQUESTING INVESTIGATION AND REVIEW

In the Matter of:
Heatherlee Banville
License No. [LICENSE NUMBER, IF KNOWN]
31 Ensign Spence, Williamsburg, Virginia, 23185
NPI (public registry): 1700525649

I. INTRODUCTION

Complainant respectfully submits this complaint to the VIRGINIA BOARD OF MEDICINE: DEPARTMENT OF HEALTH PROFESSIONALS requesting formal investigation and regulatory review concerning Heatherlee Banville (the Respondent), identified in the attached public materials.

The public materials reviewed appear to present representations concerning the identification and management of health conditions, including Lyme disease, Autoimmune, Fibromyalgia, Hormone imbalance, Diagnosing/treating Lyme disease (systemic infectious disease), and Diagnosing/treating Autoimmune conditions (systemic disease), that may extend beyond the DC scope in Virginia.

This complaint is based exclusively upon publicly available materials and does not rely upon confidential patient records, privileged communications, or non-public investigative information. The factual observations herein were assembled from an automated public-record review of the Respondent's public website and public registry records, and were reviewed and adopted by the Complainant. All observations are potential, unverified signals from public records; the Board is the sole finder of fact.

The principal public materials reviewed include https://drheatherbanville.com/ and the public registry and license verification sources listed in the exhibit index below.

II. STATEMENT OF FACTS

A. Scope of Practice Concerns

Public content appears to address Lyme disease, Autoimmune conditions, Fibromyalgia, Hormone imbalance, and Mold, which the applicable licensing rules suggest may fall outside the DC scope in Virginia. Public content further appears to address Diagnosing or treating Lyme disease as a systemic infectious disease, Diagnosing or treating Autoimmune conditions as a systemic disease, Diagnosing or treating Hormone imbalance as an endocrine disorder, and Diagnosing or treating Mold illness as a systemic toxicity, which the applicable licensing rules suggest may fall outside the DC scope in Virginia. Public content also appears to address Functional Medicine for systemic diseases including Lyme, autoimmune, mold, and hormone imbalance, as well as GI imbalance and Metabolic imbalance, which the applicable licensing rules suggest may fall outside the DC scope in Virginia.

B. Complainant's Own Experience

[DESCRIBE YOUR OWN EXPERIENCE, IF ANY]

III. AREAS OF CONCERN

COUNT I: FALSE, MISLEADING, OR DECEPTIVE ADVERTISING

Cited authority: 18VAC85-20-30 and Va. Code Section 54.1-2915.

The conduct described above raises substantial concerns under 18VAC85-20-30 and Va. Code Section 54.1-2915 and warrants Board investigation.

COUNT II: PRACTITIONER-PATIENT MISREPRESENTATION

Cited authority: 18VAC85-20-28 and Va. Code Section 54.1-2915.

The conduct described above raises substantial concerns under 18VAC85-20-28 and Va. Code Section 54.1-2915 and warrants Board investigation.

COUNT III: PRACTICE REPRESENTATIONS BEYOND CHIROPRACTIC SCOPE

Cited authority: Va. Code Section 54.1-2900 and Section 54.1-2915.

The public materials described in the Statement of Facts above appear to address Lyme disease, Autoimmune, Fibromyalgia, Hormone imbalance, Diagnosing/treating Lyme disease (systemic infectious disease), Diagnosing/treating Autoimmune conditions (systemic disease), Diagnosing/treating Hormone imbalance (endocrine disorder), Diagnosing/treating Mold illness (systemic toxicity), Functional Medicine for systemic diseases (Lyme, autoimmune, mold, hormone imbalance), Mold, GI imbalance, and Metabolic imbalance, which the cited rule text suggests may fall outside the DC scope.

The conduct described above raises substantial concerns under Va. Code Section 54.1-2900 and Section 54.1-2915 and warrants Board investigation.

COUNT IV: FINANCIAL EXPLOITATION THROUGH A COMMERCIALIZED CLINICAL MODEL

Cited authority: 18VAC85-20-29 and Va. Code Section 54.1-2915.

The conduct described above raises substantial concerns under 18VAC85-20-29 and Va. Code Section 54.1-2915 and warrants Board investigation.

COUNT V: FAILURE TO DISCLOSE FINANCIAL INTERESTS

Cited authority: Va. Code Section 54.1-2963(B) and Section 54.1-2964.

The conduct described above raises substantial concerns under Va. Code Section 54.1-2963(B) and Section 54.1-2964 and warrants Board investigation.

COUNT VI: PATIENT RECORDS AND DOCUMENTATION DEFICIENCIES

Cited authority: 18VAC85-20-26 and 18VAC85-20-30.

The conduct described above raises substantial concerns under 18VAC85-20-26 and 18VAC85-20-30 and warrants Board investigation.

IV. RELIEF REQUESTED

A. Formal investigation of the conduct described herein, including review of the Respondent's public advertising, website representations, consultation materials, and commercial structures.

B. A determination by the Board of whether the conduct described herein is consistent with the statutes and rules cited above.

C. Such disciplinary action as the Board deems appropriate based on its own investigation and findings, up to the maximum authorized for any violation the Board finds.

D. Corrective relief, where the Board deems appropriate, including requiring the Respondent to correct or remove the specific public representations described above and, if the conduct continues, seeking injunctive relief through a court of competent jurisdiction.

E. To the extent within the Board's authority, review of the revenues derived from the consultations, care plans, and product sales described above, and consideration of restitution for consumers who relied on the representations to their financial or physical detriment.

F. Such other and further relief as the Board deems just and proper to protect the public.

Respectfully submitted,

[YOUR NAME]

[YOUR MAILING ADDRESS]

[YOUR EMAIL AND PHONE]

[DATE]

EDIT BEFORE SENDING

  1. Confirm the license number using the license lookup in Exhibit A and fill it in on page 1.
  2. Replace every bracketed placeholder with your own information, or delete sections that do not apply.
  3. Print and attach dated captures of each exhibit page listed in the exhibit index.
  4. Review every factual statement yourself before signing; submit only what you can stand behind.
  5. Check the board's current submission rules (online portal, mail, or fax) before sending.

EXHIBIT INDEX

ExhibitDescriptionSourceArchived capture
Exhibit AState license verification printouthttps://dhp.virginiainteractive.org/lookup/index[attach a printed, dated capture]
Exhibit BPractice homepagehttps://drheatherbanville.com/https://web.archive.org/web/20260702222953/https://www.drheatherbanville.com/ (captured 2026070222)

These templates are prepared from public records and are not legal advice. Every observation is a potential, unverified signal; the board is the sole finder of fact. Review and edit each statement before signing and submitting.